Pters 最近的时间轴更新
Pters

Pters

V2EX 第 661507 号会员,加入于 2023-11-09 20:53:31 +08:00
Pters 最近回复了
Subject: Request to Restore Original Subscription Terms (500 Requests/Month)

Dear Cursor Support Team,

I am writing to formally raise a concern regarding the recent change in your pricing and usage policy. When I initially subscribed to the yearly plan, the agreement clearly stated a limit of 500 requests per month. However, it appears that this policy has been unilaterally changed to an “unlimited” model with hidden caps, which effectively locks me out of usage well before the end of the month — in my case, before the 10th.

This change is highly disruptive and, more importantly, constitutes a breach of the original terms under which I subscribed. While I understand and respect your right to adjust pricing models for new customers, it is both unfair and potentially unlawful to alter the terms of an ongoing annual subscription without explicit consent.

I am willing to accept a price increase under transparent and mutually agreed terms, but I cannot accept arbitrary changes that materially impact the usability of the product I have paid for. I therefore request that my subscription be returned to the original model — 500 requests per month — until the end of my current contract period.

If this issue cannot be resolved amicably, I may be forced to pursue further action, as this situation raises serious concerns about consumer protection and the enforcement of contractual obligations.

I hope to hear from you soon with a resolution.

Sincerely,
[Your Full Name]
[Your Email Address or Account ID]
[Date]
5 天前
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