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missx
V2EX  ›  Apple

写给苹果 CEO 库克的一封信

  •  
  •   missx · 1 day ago via iPhone · 3876 views
    写给苹果 CEO 库克的一封信

    request for Official Free Repair for My iPad Air 3 Blank Screen Issue

    Dear Mr. Tim Cook,

    My name is a professional AI self-media blogger and a big Google fan. I have been a loyal Apple user for many years. I have purchased many Apple products including iPhone 4, iPhone 7 Plus, iPhone 8, iPhone 14, iPhone 14 Pro Max and iPhone 15.

    Recently, my iPad Air 3 has suffered from the permanent black screen and frozen death problem, which is exactly the official recall issue Apple announced before. My device matches the faulty batch of iPad Air 3 with blank screen failure.

    Now my iPad cannot power on at all, and there are a large amount of precious and irreplaceable personal and work data stored inside. I cannot lose these important data.

    I have contacted Apple official customer service in Chinese mainland many times by phone for repeated communication, but the local support team refused to take responsibility and failed to solve my problem at all.

    I sincerely request you to arrange Apple offline official stores to provide free maintenance and official screen replacement service for my faulty iPad Air 3 as promised in the recall program, and help protect and recover my important data.

    As a long-term loyal Apple user and tech content creator, I truly hope Apple can keep its after-sales commitment and solve this problem for me as soon as possible.

    Looking forward to your positive reply and help urgently.

    Best regards
    33 replies    2026-05-06 14:13:55 +08:00
    HojiOShi
        1
    HojiOShi  
       1 day ago   ❤️ 2
    ???槽点太多不知道从哪开始吐起
    geniussoft
        2
    geniussoft  
       1 day ago via iPhone   ❤️ 2
    国产 AI 帮你写的吧……
    hefish
        3
    hefish  
       1 day ago   ❤️ 3
    Dear op:
    see word as face. i very mush agree with your opinion. and i had already told new CEO to solve the problem you metioned. please wait. tomorrow i will go to maerdaifu for my retire life.

    good bye ...

    yours cooker...
    940i3s34v4F1HW41
        4
    940i3s34v4F1HW41  
    PRO
       1 day ago via iPhone   ❤️ 1
    Dear op:

    tl;dr, stfu

    your cock
    dem0ns
        5
    dem0ns  
       1 day ago
    我碰到了 touchbar 闪屏的问题,给 cook 发过邮件,用的 icloud 的别名邮箱发的,结果中国区的客服直接打电话到我手机上了,接到电话像是被查了水表一样,说好的注重隐私呢... 当然问题也是没解决。
    dem0ns
        6
    dem0ns  
       1 day ago
    对苹果的评价:拉完了
    jianzhao123
        7
    jianzhao123  
       1 day ago via iPhone
    啊,做梦呢,这库克肯定看不到啊
    hsir
        8
    hsir  
       1 day ago
    现在 v2 论坛已经沦为公共云备忘录或者写草稿的地方了吗?我以后也把一些随便写的东西扔在上面来,把它当成免费笔记网盘来用
    lloyds
        9
    lloyds  
       1 day ago
    好像 iPad Air 3 刚刚变成 vintage 🙈 所有召回计划应该都不适用了(应该是付费维修都修不了的状态)
    即使给免费维修也不会保留数据的(理论上每次送修前都要备份好数据,维修之前都会让你签单子确定数据有可能丢失无法恢复的;而且 iPad Air 3 没办法换屏幕,只能整机更换)
    如果你想要追回你的数据就只能看看第三方能不能帮你修;
    如果你就是想把找 Apple 设备修(换)好建议你从刚刚变成 vintage 这个角度来写邮件(虽然我觉得能实际帮到你的概率不大)
    ( btw 建议在邮件里附上电话号码)
    cuebyte
        10
    cuebyte  
       1 day ago   ❤️ 6
    > My name is a professional AI self-media blogger
    绷不住了,PO 能说说是用哪个翻译软件写的吗?是个人类都写不出来。
    Integ
        11
    Integ  
       1 day ago via iPhone
    7 年前发布的老 iPad Air ,闲鱼出了得了。
    zsj1029
        12
    zsj1029  
       1 day ago via iPhone
    人家要退休了
    wfg
        13
    wfg  
       1 day ago via iPhone
    iPad Air 3 的通病了,电子城找个店换块屏幕就好了
    x86
        14
    x86  
       1 day ago   ❤️ 1
    库克:yao bu wo xue xia zhong wen ba
    jimmytanx
        15
    jimmytanx  
       1 day ago
    Tim Cook 要交棒了可能不管这些,建议写给新 CEO
    AmericanExpress
        16
    AmericanExpress  
       1 day ago via iPhone   ❤️ 4
    > My name is a professional AI self-media blogger and a big Google fan.
    🤣🤣🤣🤣🤣
    yourmrtimewatch
        17
    yourmrtimewatch  
       1 day ago
    厨子一早打开每天必逛的 v 站居然有人给他写了信,欣喜若狂
    docx
        18
    docx  
       1 day ago via iPhone
    > a big Google fan... have been a loyal Apple user for many years

    不是哥们,你这真的忠诚吗?

    至于 iPad Air 3 白点和断触是通病,真要有解决方案早就解决了
    felixcode
        19
    felixcode  
    PRO
       1 day ago
    Cook: good, continue loyal. And this is a $2 coupon for a new iPad.
    wsjjacky
        20
    wsjjacky  
       1 day ago
    @felixcode 还是你这个厉害哈哈哈!
    shortawn
        21
    shortawn  
       1 day ago
    @geniussoft 别胡说,哪家 AI 水平能这么差?
    Hitori0221
        22
    Hitori0221  
       1 day ago
    rEgUaRds
    ZeawinL
        23
    ZeawinL  
       1 day ago   ❤️ 1
    Amazing! -- Tim Cook
    movq
        24
    movq  
       1 day ago
    Good Morning, Thank you very much. -- Tim Cook
    deplives
        25
    deplives  
       1 day ago
    My name is a professional AI self-media blogger and a big Google fan.

    这是 9 年义务教育的漏网之鱼?
    PhDLuffy
        26
    PhDLuffy  
       23h 1m ago
    太抽象了。

    同 ipadair3 用户,19 年买的,21 年换新,目前系统 15.4.1 ,充电口上方隐约有白斑,其他完美。

    当年能召回的时候你咋不去换呢?
    Dream4U
        27
    Dream4U  
       23h 0m ago
    My name is a professional AI self-media blogger and a big Google fan ??
    safilar
        28
    safilar  
       22h 39m ago
    @dem0ns #5 有类似的问题,cook 邮箱多少
    dem0ns
        29
    dem0ns  
       21h 28m ago
    @safilar [email protected] 不过没有试的必要,拉完了都
    wuwei4321
        30
    wuwei4321  
       19h 37m ago
    为什么这么多人嘲讽,给库克发邮件确实是售后的一种手段,我用过,很有效。
    ovovovovo
        31
    ovovovovo  
       7h 28m ago
    a big Google fan, 谷歌大风扇( no offence
    migim
        32
    migim  
       4h 21m ago
    服务计划已经终止了,他就是想给你免费修也进不了系统,流程是没问题的。你无非是想求一次特事特办,国内倒是有可能,美国佬可未必搭理你。
    dingdangnao
        33
    dingdangnao  
       1h 52m ago
    什么时候 v 站上 250 也跟小红薯上一样多了
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